Eikonic Shipping, Exchange & Returns Policy

Shipping

Non-Furniture Products:

Standard shipping is free on all non-furniture product orders that are above $100.00 before taxes, shipped anywhere within Canada.  US shipping rates may apply. Delivery times anywhere within Canada and US may vary from 1-10 business days and Eikonic Academy will not be responsible for any delays in shipping.  Deliveries will include signature guarantee on all scissors and accessories orders over $500.00.

Takara Belmont Products:

Freight shipping rates may apply for all furniture products.  Freight cost depends on furniture weight and number of skids.  Tailgating services additional.  All furniture purchased from Eikonic will be shipped from Takara Company, Canada Ltd.  Please refer to the Takara Belmont Cancellation, Returns and Shipping/Damage/Shortage Policy for more details.

Exchange and Return Policy

Non-Furniture Products:

Items may be returned for exchange if returned within 10 days of receipt, with original packaging in undamaged and sell-able condition.  Mizutani Scissors products that fall under the Lifetime Warranty of Mizutani Scissors may be returned or exchanged past the 10 day period.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.  

Takara Belmont Products:

Takara Belmont furniture products are made-to-order.  As such, orders that have commenced will not be returnable or exchangeable.  All defects will be replaced without charge.  Please visit Takara Belmont Beauty and Barber Equipment Warranty Policy for more details. Return/exchange exceptions will be made only to items that have been pre-authorized for return/exchange and have a return authorization number.  Please refer to the Takara Belmont Cancellation, Returns and Shipping/Damage/Shortage Policy for more details before making any returns or exchanges. 

Refund Policy

Non-Furniture Products:

Items may be returned for refund or credit if returned within 10 days of receipt, with original packaging in undamaged and sell-able condition.  Mizutani Scissors Products that fall under the Lifetime Warranty of Mizutani Scissors may be returned or exchanged past the 10 day period.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.

Takara Belmont Products:

Takara Belmont furniture products are made-to-order.  As such, orders that have commenced will be not refundable.  All defects will be replaced without charge.  Please visit Takara Belmont Beauty and Barber Equipment Warranty Policy for more details. Return/exchange exceptions will be made only to items that have been pre-authorized for return/exchange and have a return authorization number.  Please refer to the Takara Belmont Cancellation, Returns and Shipping/Damage/Shortage Policy for more details before making any returns or exchanges. 

Custom Orders

Non-Furniture Products:

All Mizutani Scissors custom orders (includes custom color finish, custom parts or engravings) cannot be returned or exchanged unless product is defective. Any blade defects will be covered by Mizutani Scissors.  Any defects must be reported within 10 days of receipt.  Products that fall under the Lifetime Warranty of Mizutani Scissors may be returned or exchanged past the 10 day period.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility. 

Takara Belmont Products:

Takara Belmont furniture products are made-to-order and require a 50% deposit before commencement, and remaining 50% balance paid before shipping.  All custom orders that have commenced cannot be cancelled or altered unless by mutual consent and may be subject to subject to cancellation charges to commensurate with work done.  Please refer to the Takara Belmont Cancellation, Returns and Shipping/Damage/Shortage Policy for more details.